Help

Talk to a person, or find your answer below.

Common questions

Where is my order?
Open the email we sent when you ordered and tap See my order. It shows where your dinner is up to, and on Friday night you can follow the driver on a map.
If you have an account, your orders are under Orders.
I want to cancel
Open your order and tap Cancel my order. You can do this until the dinner goes ahead, and you won't be charged. After that, call us.
I want to change my order
Cancel it and order again, as long as the dinner hasn't gone ahead yet. Your card is only held, never charged twice.
Something was wrong with my food
Call us as soon as you can. If a dish was missing or wrong, we'll refund it.
I have an allergy
The restaurant cooks the food, so please call them before you order.
- Chim Young Thai: 02 5591 8669
I didn't get an email
Check your junk or spam folder. Still nothing? Call or email us and we'll send the link again.
When am I charged?
Only if the dinner goes ahead with 10 orders. Until then the amount is held on your card. If it doesn't go ahead, the hold is released and you pay nothing. Each order includes a $10 driver fee.
I can't make it to pick up
Call us before Friday 5pm and we'll work something out.